Kia Sorento: Troubleshooting

Kia Sorento (XM, 2011-2015) Service Manual / Body (Interior and Exterior) / Troubleshooting

Symptom	Suspect Area	Remedy (Refer to page)
Water leaks from panorama sunroof	Deteriorated roof lid weatherstrip	Replace
Water leaks from panorama sunroof	Excessive roof lid-to-body clearance and improperly fitted weatherstrip	Adjust
Wind noise around Panorama sunroof	Loose or deformed deflector, gaps in body work	Retighten adjust or replace
Noise heard when opening/ closing Panorama sunroof	Foreign particles lodged in guide rail	Check drive cable and guide rails for foreign particles
Noise heard when opening/ closing Panorama sunroof	Loose guide rails and lid	Retighten
Motor runs but sunroof does not move or moves only partially	Foreign particles lodged in guide rail	Adjust or replace
	Incorrect engagement of motor pinion with drive cable
	Decrease in motor`s clutch slipping force
	Increased sunroof sliding resistance or interference of sunroof with drive cables, weatherstrip, etc. due tomal adjustment of sunroof
Noise in motor (clutch slipping noise from motor when sunroof is fully opened or closed is not an unusual noise	Incorrect engagement of motor pinion with drive cable	Check pinion installation and
	Incorrect engagement of motor pinion with drive cable	Re-tighten motor
	Worn out or damaged motor pinion bearing	Replace motor assembly
	Worn out or deformed drive cable	Replace
Door glass fails to operate up and down	Incorrect window glass installation	Adjust position
Door glass fails to operate up and down	Damaged or faulty regulator arm or regulator	Correct or replace
Door does not open or close completely	Incorrect door installation	Adjust position
	Defective door check assembly	Correct or replace
	Door hinge requires grease	Apply grease
Hood does not open or close completely	Striker and latch not properly aligned	Adjust
	Incorrectly installed hood	Adjust
	Incorrect hood bumper height	Adjust
Water leak through windshield end rear window	Defective seal	Fill with sealant
Water leak through windshield end rear window	Defective flange	Correct

Special Tools

Tool (Number and name) Illustration Use 09793-21000 Door hinge adjusting wrench Adjustment, removal and installationof the door hinge ...

Body Dimensions

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Kia Sorento: Troubleshooting

Special Tools

Body Dimensions

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Manuals list